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FAQ's

Shipping

Domestic Shipping

 

FREE UK shipping using Royal Mail second class. Upgrades to First class and Tracked are available during checkout.

 

 

International Shipping 

 

FREE INTERNATIONAL  (UNTRACKED) shipping using Royal Mail Standard International service. Upgrades to Tracked shipping are available during checkout.

 

 

Customs Duties & Other Fees 

 

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.  

Returns

Returns & Exchanges 

 

I gladly accept returns

Contact me within: 14 days of delivery

Send items back within: 30 days of delivery

Conditions of return

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Because of the nature of custom or personalised orders, unless they arrive damaged or defective, I'm unable to accept returns/exchanges/cancellations for them.

But please contact me if you have any problems with your order.

 

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